Introducing Chatterbox

Starting conversations with our residents

Chatterbox is unique to Westgate Healthcare and is all about starting conversations with our residents, every member of our team will take a card from the Chatterbox and ask their residents a question to start a conversation.

These simple conversations help our teams to get to know residents, including what they like and dislike, their favourite memories, and their job prior to retirement.

We often see our residents using the cards with their own friends and family, no matter what age a person is, socialisation is import and gives us all a sense of belonging and acceptance.

Family feedback is very positive, loved ones look forward to discussing events and memories, all thanks to Chatterbox. 

The programme has also been widely publicised and positively received by the press and local communities. You can read the full carehome.co.uk article here.