Why Work at Westgate

I have been working at Hampden Hall for over three years now, and I can genuinely say it is the most supportive and fulfilling workplace I’ve ever been a part of. The environment here is incredibly warm and welcoming, with a true sense of community that makes every day special.

The staff are not just colleagues but feel like family — everyone works together as a team, always willing to support one another and go the extra mile to ensure the best possible care for our residents. It’s inspiring to be surrounded by such dedicated and compassionate individuals who bring kindness and positivity to their roles every day.

The residents are at the heart of everything we do, and it’s a privilege to be part of their lives. Getting to know them, hearing their stories, and seeing the joy on their faces makes the work incredibly rewarding. Their families and loved ones are equally wonderful, creating a truly collaborative atmosphere where we all strive to make Hampden Hall a home filled with love, dignity, and respect.

I feel truly grateful to be part of this exceptional setting, where the culture is built on empathy, teamwork, and genuine care for one another. Hampden Hall isn’t just a workplace — it’s a place where people matter, and I’m proud to be part of it. I would call it my second home!

I joined Westgate nearly 9 years ago as a maintenance worker at St Pauls Care Centre and very quickly I felt I was valued by the team around me. I was supported by the company to work flexibly so that I could balance my work and home life. I’ve been encouraged to always aim higher and head office approached me about taking on a group-wide management role. I was hesitant to take the step up to start with, but they invested in me – sending me on various training courses to support me in the role and I am now the group-wide Facilities Manager. I lead refurbishment projects across the group as well as managing the groupwide maintenance team. I have really enjoyed the variety of projects and challenges the opportunity brought me and I have learned so much about the industry. Above all, I have felt supported in progressing my career and after all this time I still look forward to coming to work every day.

I have been with Westgate Healthcare for nearly 5 years now, having changed career paths from a Primary School Teacher to working in care. Having first hand experience of a family member living with Dementia, I want to make a difference to the lives of others and make sure every day counts. I regard all our residents as family and want to make each day as enjoyable as possible.

Westgate recognised my enthusiasm and supported my personal development across a variety of roles initially joining as a Carer, then Activities Co-Ordinator and Administrator/Front of House. My heart lies in “giving back”, whereby the Directors and Management acknowledged my key skills and offered me the position of Lifestyle and Wellbeing Lead.

No two days are ever the same, which is exciting and fresh and the Westgate team are always on-hand to provide support and guidance. My role encompasses being a Home Ambassador, attending relatives meetings, organising resident and team wellbeing initiatives, managing and training activities team members on Westgate Initiatives, offering interview support and sharing my knowledge and experience with fellow colleagues across all homes.

I love what I do and feel valued by all the Westgate management team and am looking forward to progressing my ideas within.

I first joined the Westgate Healthcare team as an Assistant Chef covering between Byron House, Burford House and here at Hampden Hall. When the Head Chef at Hampden Hall left, I was offered the role and I was more than happy to accept! I have now been Head Chef of the largest home in the group since 2015 and I thoroughly enjoy working with my team. Throughout my time with Westgate Healthcare I have been well supported by the directors and management, and given the budget and free rein to produce a 5* menu for our residents.