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Westgate House Head of Clinical Services enhances Objective Structured Clinical Examination (OSCE) Programme

Westgate House Head of Clinical Services enhances Objective Structured Clinical Examination (OSCE) Programme

In the evolving landscape of healthcare, especially within care homes, the emphasis on training and assessment has become paramount.

Westgate House Care Centre have been providing extensive support with OSCE training and exams to those Nurses recruited from overseas since 2019, to achieve their PIN number. Objective Structured Clinical Examination (OSCE) programmes offer a structured and standardized approach to evaluating the clinical skills and competencies of healthcare professionals, whilst ensuring the highest quality of care for residents.

Jomol Paul, Head of Clinical Services, has taken undertaken relevant trainings such as OSCE Train the Trainer programme at Oxford Brookes University and is a qualified OSCE Trainer.

Her passion in supporting overseas nurses with their OSCE is evident, whereby she has developed her own training plan and gives honest feedback to candidates, further enabling them to enhance their skillset to achieve the best possible exam results. She supports candidates from arrival to the date they sit their exam, by coaching, mentoring and undertaking mock exams. To date Jo has supported sixteen overseas nurses at Westgate House Care Centre, all successfully passing their OSCE. 

Additionally, Jo shares her expertise with other candidates across Westgate Healthcare homes, varying from full training to supporting them with a re-sit if the initial training was undertaken elsewhere. Jo has successfully mentored an additional seven candidates to pass their OSCE.

Jo said, “I believe that investing in the ongoing training and development of our team is essential to providing the best possible care for our residents. The OSCE Programme is a testament to our dedication to raising the bar in elderly care and ensuring that our residents receive the compassionate and competent support they deserve.”


Key features of OSCE include:

Standardized Assessments; guaranteeing all team members are assessed using the same rigorous standards.

Realistic Simulation; team members participate in simulated scenarios that closely mirror real-life situations encountered in our care home. These simulations allow participants to apply their clinical skills in a controlled environment, preparing them to manage similar situations with confidence and proficiency.

Immediate Feedback; following each scenario, participants receive immediate feedback which is invaluable in identifying strengths and areas for improvement.

Multidisciplinary Learning; The OSCE programme promotes interdisciplinary collaboration by involving healthcare professionals from various disciplines, fostering a culture of collaboration and shared learning.

Nancy Currie, Westgate House Care Centre Manager “We are thrilled and honoured to have Jo lead our team at Westgate House, her dedication to investing in the professional development of our team members via the OSCE programme not only ensures that they are equipped with the necessary clinical competencies but also reinforces our commitment to delivering exceptional care to our residents.”

Tara Teubner, Director said “Jo exemplifies the values of compassion, dedication, and excellence that define our organization’s commitment to providing the highest standard of care to our residents. Her dedication to our residents and her commitment to excellence serve as an inspiration to us all. We are incredibly proud to have her as a valued member of our team.”

Westgate Healthcare provide an extensive training programme to all team members, from a 3 day face to face induction, to a plethora of e-learning subjects and a comprehensive shadow shift initiative before starting.

For all team members, especially those recruited from overseas where cultural differences occur, Jo also developed a Cultural Integration Programme which has been instrumental in further developing our person-centered care approach. This programme has enabled team members to bond further, creating a positive working atmosphere. Practical sessions are delivered by both Jo and Corey Molnar, Unit Manager at Westgate House Care Centre. The success of this programme has now been rolled out to other homes.

For more information about the OSCE programme at Westgate Healthcare, please contact Jomol Paul via


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