News & Events

Coronavirus Update: 17th April

Dear team members, residents, relatives and friends,

We wanted to start this week’s update with a BIG thank you to all of our wonderful team members for their continued hard work and support over the past few weeks. This has been a challenging time for us all, and your commitment to providing the best care to our residents has not gone unnoticed. We are extremely proud of each and every one of you and we thank you!

CARE Badges

As highlighted by Matt Hancock, Secretary of State for Health and Social Care, in the Government’s daily briefing on Wednesday 15th of April, Social Care workers will be given a CARE badge giving them access to the same recognitions and benefits as NHS staff. We have welcomed this news and are in the process of obtaining the CARE badges for all of our team members.  Details on how this will benefit our team members will be communicated as when further information is received from the Government.

Personal Protective Equipment (PPE)

We continue to prioritise the safety of our residents and team members by taking the appropriate infection control measures to prevent the spread of Coronavirus in our homes and safeguard your loved ones. Whilst we remain well stocked with all items of PPE, we continue to receive generous donations of PPE from the community and local businesses.  We have had great community engagement and have received high quality face protection produced by local design labs including those at North London Collegiate School and the Haberdashers’ Aske’s School for Boys.

Social Distancing

The wellbeing and health and safety of our residents and staff team remains our top priority and all our team members are really going the extra mile to support this. We continue to follow the Government’s advice on management of resident admissions, social distancing, isolating our residents when required, and using ‘barrier nursing’ techniques for those at risk. Rest assured we are reviewing our process and procedures daily.

We encourage our residents to keep in touch with their loved ones via regular phone and video calls, letters, and emails.

Clinical Leadership Advice

We continue to follow guidance from Public Health England, the Department of Health and other bodies and have regular ‘Cobra’ style daily meetings with the senior team to discuss our approach to any changes announced.

Please see below current guidance on care home provision and guidance on self-isolation, which Westgate Healthcare is complying with:

If you have any questions, please contact your Home Manager or e-mail 

Once again, we would like to thank all of our wonderful team members, residents, relatives and friends for their continued support during this challenging time.

Best wishes,

Sanjiv Patel


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