St Pauls Care Centre

I stayed for six weeks at your care centre. The staff were totally clear as to their roles they carried out, not only with great efficiency but also in a friendly, reassuring and professional manner, making residents feel valued and cared for. Clearly the centre represented your leadership qualities. You and your deputy walked the centre daily, it was so refreshing to see senior staff members out and about and available. As a champion of equal opportunities and anti-racism, it was so encouraging to see the multi-ethnic make-up of the staff and how they worked together in a climate of mutual respect. I can not recall seeing a more positive atmosphere. I want to offer my gratitude to you and your staff who made my stay so enjoyable, and offered such an outstanding contribution to the care service. Respite Resident (St Pauls Care Centre)

The care is excellent. My Mother is now the longest remaining Dementia resident since coming here in 2009. She is settled, safe and I am extremely happy knowing she is receiving the best care possible. I highly recommend St Pauls Care Home. Daughter of St Pauls resident

Very good, polite human care team. Very motivated and treat people with dignity. Great job from all of the staff. Excellent management. They all built up a personal relationship with my uncle that let him feel so well. He was always happy seeing one of the care team. A big thank you more than words can say. Relative of St Pauls resident

I find the care given to my husband is very good. There always seems to be something going on for the residents and it is nice to hear it when I am visiting daily. The home is very clean and smells good compared to other homes I have visited in the past. I have recommended St Pauls Care Centre to others in the past as I feel it meets all the requirements we have. Wife of St Pauls resident

My dad has been at this home for nearly three years, and in that time, he has had first-class treatment by a wonderful bunch of carers. We have been kept informed about all that has been happening with him. All the staff are very polite and very helpful whenever asked for anything. The staff are very mindful and spend time with my dad and sit and talk to him. Overall, I couldn't be more happy. Son of Resident.